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Administration Officer/ Customer Service

Job title: Administration Officer/ Customer Service
Contract type: Temporary
Location: Sunshine Coast
Industry: Sales, Administration & Support
Salary Full-time availability too
Reference: 18975_1612423134
Contact name: Elin McKenzie
Contact email: emckenzie@awx.com.au
Job description

Multiple roles available for an immediate start on Sunshine Coast!

Our clients are looking for two passionate and highly skilled administration and customer service officers for both part-time and full-time hours. The roles are in a fast-paced environment with the importance of having exceptional attention to detail and accuracy with data. Strong interpersonal skills and professional phone manner is required. The role will include responsibility and ownership of tasks and therefore, confidence and experience are desired. If you enjoy interacting with a multitude of customers and assisting them with queries, this is the role for you.


Responsibilities

  • Responsible for handling and directing incoming phone calls
  • Ensuring front desk environment is kept neat and tidy
  • Database management
  • Accurate and timely processing of orders, credit notes and invoices
  • Diary and email management
  • Work closely with team providing ad-hoc administrative support as required
  • frequent interaction with customers/clients
  • Finding solutions to complaints or queries

Skills and experience

  • Excellent written and verbal communication skills, including a professional phone manner
  • Ability to develop strong relationships
  • Strong time management and organisational skills
  • Excellent attention to detail and proven ability to multi-task - responsible for financial approvals and processing
  • Advanced skills in the MS Office suite (especially Microsoft excel), ERP systems, MYOB
  • Strong interpersonal skills
  • Can-do, positive attitude

Culture and benefits

  • An immediate start
  • A respected organisation
  • A positive team culture
  • Opportunity for potential career progression

How to Apply

Click APPLY to send your resume and cover letter in. Only shortlisted applicants will be contacted.

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