Problem Our client handles grounds maintenance and landscaping for several government and corporate sites working across areas like schools, parks, gardens and nature strips. They hit a snag, struggling to get enough hands on deck for their existing summer contractual requirements across both the Sunshine Coast Council and City of Moreton Bay. They needed to ramp up quickly to meet their service obligations - the work was lined up but they didn’t have enough landscape maintenance crew available to get it done. Solution That’s where we came in. We scaled their workforce up to match their needs, flexing from a handful of workers to 12 on the ground within two weeks, spread across multiple sites. One week it was two staff here, three there and the next week, we doubled the number of crew in the field to where they were needed. "Having a national database of more than 400,000 candidates means we can move quickly when our clients need extra hands. Whether they’re chasing two staff or 20, we can scale crews up and down to match demand without compromising on quality," said Steve Hunter, Sunshine Coast Branch Manager. The work covered it all - mowing, whipper snipping, park maintenance, school grounds, gardens, nature strips, you name it. And when the workload eased off, we wound the crew numbers back down for our client so there was no wasted resources. Outcome The client hit every contractual target. All sites were serviced, the work was done on time and they didn’t have to scramble for staff. They could scale up when needed, scale down when it slowed and stay focused on running their business. "Because we had a dedicated local Account Manager on the Sunshine Coast who understood the client's contracts, sites and workforce requirements, we could respond quickly and make sure the right people were in the right place when they were needed," said Steve. Flexibility. That’s the name of the game. The landscaping client got a workforce that moves at their pace, not the other way around.
"What matters is having a supplier who understands our needs."
AWX scaled a 70 person workforce in Sydney in just three weeks without compromising on quality. Every candidate was carefully screened to meet multiple requirements giving the client a workforce that was ready to step into fast paced food production, perform and stay longer saving time, cost and admin. Problem Our Brisbane food client needed a big workforce boost fast at their Sydney site to keep up with rising production demand. Their site runs about 500 people a day and they were bringing in two labour hire businesses while shifting some casuals to a more flexible model. They needed 70 locals and permanent residents across a bunch of roles – production line workers and packers, machine operators, logistics and storeman personnel as well as hygiene and quality control workers. The challenge was finding a high volume of people who ticked a number of boxes. The client needed this done quickly and reliably, without spending time on recruitment or onboarding and with workers who would perform, stay and reduce turnover. Solution We scaled up in blocks, starting small so each candidate could be trained properly and settle into the team. This meant the client didn’t have 70 new starters overwhelming supervisors and everyone could hit the ground running. Over three weeks, we grew the workforce to 70, working towards a bigger target. Every candidate went through thorough client specific screening to ensure they could do the job properly and keep up in fast paced food production. To reduce turnover, before day one, our team ran site walkthroughs so candidates could see the environment, site layout, culture and expectations before accepting the role. AWX also supported the clients online induction - safety, payroll and fitness for work onboarding checking completion before submission to the client. Each candidate was shown site processes and timesheets so they could be productive from the start, freeing up supervisors to focus on operations. Once they started, our account manager stayed in touch, visiting the site regularly and running ongoing training and skills checks. This ensured everyone stays confident, competent and productive meaning the client spends less time fixing mistakes, saved money and has a workforce who show up that they can rely on. Outcome Our client now has a skilled, reliable workforce that that keeps production moving without slowing the line. By scaling in blocks, screening thoroughly and providing ongoing candidate support, AWX removed the time, cost and admin of recruiting and onboarding while reducing turnover. This allows the client to focus on what they do best, meet customer demand and keep operations running smoothly, confident their workforce is capable and dependable. They can rely on us not just as a labour hire provider, but as a true business partner staying engaged, supporting operations and helping their business grow.
